Let Us Build Your Chatbot
We build AI-powered, self-learning chatbots that respond to queries or complaints, follow-up or take feedback, and perform defined tasks so that you can create higher-value interactions with your customers. Take the burden off your resource-intensive functions such as sales, help desk, admin, or even human resources. We will help you identify the use cases and develop suitable chatbots.
How It Works
First, we work with you to identify your use cases, end goals, and target audience. With this information, we can design various conversational flows based on the type of user interaction.
To build bots that can hold contextual chat conversations, we need to infuse it with machine learning and natural language programing (NLP) capabilities. Cloud-based cognitive computing platforms such as IBM Watson are used to power the AI capabilities. We train the pre-built NLP model using training data, defining custom intents and entities. The model is tested with new data and depending on the results, we retrain the model. As we configure and customize the model, we also implement a workflow for human takeover in complex scenarios that a bot cannot handle.
While some self-service chatbot development tools allow business users to create chatbots, machine learning and AI integration often require deeper technical knowledge. We help our clients deploy chatbots by working on the complex AI integrations.
Bot Development Platforms We Use